ONE TEAM,TOTAL GAME SERVICEONE TEAM,TOTAL GAME SERVICE
QA, live operations, marketing, web services, and design professionals work together as a single, integrated team to deliver end-to-end game service solutions.
Global Live Operations
Going beyond customer support to provide expert game operations solutions that extend game lifecycles and strengthen community ecosystems.
Global User Care
Providing fast and accurate responses to global players through multilingual support and monitoring.
Community and Social Management
Strategically operating official communities and social media channels to strengthen bonds with users and building a positive brand image.
Game Service Optimization
Analyzing user feedback and operational data to improve service quality and performance.
Key Strengths of GameDex Global Live Operations
Expertise
Our expert team brings multi-genre experience to ensure stable and reliable service operations.
Global Hub
Building a locally integrated global live operations system centered on our GDEX hub.
Proactive Response
Going beyond simple support, we analyze user needs and deliver proactive responses through a structured operations process.
Our Process
We enhance player onboarding, satisfaction, and game value through professional community and CS management, turning user feedback into service improvements.
