G-DEX
THE GLOBAL HUB
G-DEX
THE GLOBAL HUB

Located in Manila, Philippines, GDEX serves as GameDex’s global service hub. GameDex operates a real-time response system supported by native-speaking professionals based in each local market, bridging language, cultural, and time zone differences to deliver more stable services to global users.

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WHY G-DEX

Global Multilingual Responses in Real-Time

We provide English and multilingual customer service in real-time to users worldwide. GameDex maximizes user retention by going beyond simple customer support to provide emotionally attuned user care tailored to local cultures and player sentiment.

Community Management Experts

GameDex closely manages major global communities, including Discord, Facebook, and X (formerly Twitter). We build healthy community ecosystems by immediately identifying user trends and communicating in the local language.

Influencer Hub

GameDex directly manages a global network of more than 500 influencers. We deliver high-efficiency marketing campaigns for global markets, including Southeast Asia, through localized on-the-ground operations.

KEY Achievements

Through GameDex’s operational system and GDEX’s unique strengths, we create the optimal path to success that captures the hearts of players worldwide.

INFLUENCER

500+ Global Influencers

We directly manage a global network of influencers.

OPERATION

24/7 Operations

Operating a global real-time response system with three-shift coverage

EXPERTISE

Local Experts

Skilled professionals with a deep understanding of local culture and user behavior.

SYSTEM

Integrated Systems

Establishing a real-time, integrated operational framework between South Korea and the Philippines

SEAMLESS
CONNECTION

GDEX is a global hub that connects Seoul and Manila into one operating system. The Manila hub is seamlessly integrated with headquarters’ operational standards and collaboration methods, providing both scalable flexibility and operational efficiency for global response.